THE INFLUENCE OF COMMUNICATION TOWARDS THE EMPLOYEE’S WORKING PERFORMANCE AT STMIK AMIKOM SURAKARTA

Communication constitutes the main part of human life. In an
organization, communication skills is keenly needed to attain to its
purposes. This research was aimed at investigating the influences of
communication towards the employee’s working performance at STMIK
AMIKOM Surakarta. The writer identified that communication which
consists of (3) three independent variables –skills (X1), attitudes (X2) and
knowledge (X3), influences working performance (dependent variable =Y).
The problem formulated then was whether there is an influence of the three
independent variables) on working performance (Y).
The analysis done to answer the research hypotheses of 1) whether or
not X1, X2, and X3 partially and integrally influence Y and 2) whether the
X3 is the most dominant factor. Data found by distributing questionnaires to
85 employees. The data were valid (rcalc>rtable) and reliable (Alpha Cronbach
> 0,60) The analysis yielded 1) that the employees’ skills (X1) positively
and significantly influeced working performance (Y) as seen at the value of
tcalculation > ttable (2,234 > 1,6636); 2) that the employees’ attitudes (X2)
positively and significantly influeced working performance (Y) (tcalculation
4,144 > ttable 1,6636); 3) that the employees’ knowledge (X3) positively and
significantly influeced working performance (Y) (tcalculation 2,508 > ttable
1,6636) 4) Ftest done yielded that X1, X2 and X3 simultaneously influenced
working performance (Y) and lastly 5) the regression formula Y = 4,884 +
0,188X1 + 0,366X2 + 0,199X3 shows that the most dominant factor is
attitudes (X2) since the biggest regression coefficient (0,366).
Key words: communication, working performance, regression